Frequently Asked Questions
Is the CFD industry regulated?
Is CFD trading risky?
What are the Tax implications of trading CFD's?
What are the recommended system requirements for using the Metatrader 5 platform
Processor: Intel Celeron-based processor with a frequency of 1.7GHz or higher
RAM: 256Mb or more
Storage: 50Mb of free drive space
Where can I find a statement or list of my performed transactions on Metatrader 5
What happens if I lose my internet connection in the middle of a trade?
What is the difference between a live & demo account?
What is the minimum deposit?
When will my deposit reflect in my account?
Deposits are allocated almost instantaneously but because this is done manually, we try to adhere to a maximum TAT of one hour during business hours. Please be aware that this window may be slightly longer around news events, etc.
The time it takes for funds to appear in your account may vary depending on the deposit method used:
- Credit/debit cards take approximately 24 hours to process (from time of receipt);
- Wire transfer deposits take approximately one to two business days to process (from time of receipt).
Does RMDTrader charge a deposit fee?
How do I withdraw funds from my account?
When will my withdrawal reflect on my account?
How do I change my account details?
How secure is my money?
At RMDTRADER, we understand that the security of your funds is a primary concern. Rest assured that we consider the implementation and strict adherence to financial guidelines – both internal and external – a top priority, and concrete safeguards are built within the system to ensure an efficient trading experience.
Do I have to pay RMDTRADER for any commission &/or trading fees?
RMDTRADER is compensated for its services through the Bid/Ask spread.
Are there any trading restrictions that I need to be aware of before trading?
How do I open an account or register?
Can I trade over the phone?
Risk warning: Trading an intricate leveraged product such as Contracts for Differences (CFD’s) is highly speculative, carries a high level of risk and may result in the loss of all your invested capital. As a result, CFD’s may not be appropriate for all investors. You should be fully aware of and understand the specific characteristics and risks associated with the relevant products before trading in these products.
License Info: RMDTRADER is approved by the Financial Services Commission (FSC) Mauritius as a Global Business License holder under Section 72 of the Financial Services Act 2007 (Company number: 167074 C1 GBL) and as an Investment Dealer (Full Service Dealer, excluding Underwriting) under Section 29 of the Securities Act 2005 (Licence number: C118023752)
RMDTrade (Registration No. 2017/465134/07) is authorized and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa (FSB license number 50259). RMDTrade is not a licensed Over the Counter Derivative Provider (ODP) provider but merely provides backoffice, technical and customer support for clients of RMDTRADER Mauritius. All client agreements are with RMDTRADER Mauritius.