1. Scope of policy
2. Privacy statement
b. RMDTrader respects its clients’ privacy and is committed to protecting the personal information the client provides.
d. By opening an account or by using our Website, the Client consents and agrees to the information collection processing and practices described in this policy.
e. For the purpose of the Data Protection Act, the data controller is RMDTrader(“we”, “us”, “our”.)
3. Collection of Data
3.1 When a client applies to open an account with us, we require the completion of an online application Form found on our website(s). By completing the online application form, the client is requested to provide the Company with private information in order for us to evaluate his/her/its application and comply with the applicable laws and regulations governing the provision of financial services.
3.2 RMD Trader may collect the following personal data:
3.2.1 Personal details such as name, address, telephone number and / or e-mail address through forms
3.2.2 Financial details such as estimated annual income and net worth, trading experience and Investment knowledge through forms;
3.2.3 Identity verification Documents such as passport and ID, utility bills, and/or bank statements or company information / corporate documents in case of an entity.
3.2.4 Information about your usage pattern of our website and trading platforms;
3.2.5 Record of trading activities to improve our services
4. Usage of personal information
4.1 We use personal information only as appropriate to provide our client quality service and security. The personal information RMD Trader holds is for (but not limited to):
4.1.1 We may also use this information to establish and set up a Client account, issue an
account number and a secure password maintain a client’s account activity, and contact a client with account information.
4.1.2 Reviewing clients’ current requirements
4.1.3 This information helps us improve our services to you, customize your browsing experience
and inform you about additional products, services or promotions that may be interest to you.
4.1.4 We also assess your trading experience, your approximate annual income and approximate net worth to assess your financial position.
5. Our Affiliates and Partners
5.1.1 We may share information with affiliates if the information is required to provide the product or service our clients have requested or to provide clients the opportunity to participate in the products or services our affiliates offer.
5.1.2 We may also forge partnerships and alliances, which may include joint marketing agreements, with other companies who offer high-quality products and services that might be of value to our clients.
5.1.3 In order to ensure that these products and services meet our clients’ needs and are delivered in a manner that that is useful and relevant, we may share some information with our partners, affiliates and alliances.
5.1.4 This allows them to better understand the offers that are most relevant and useful. The use of our clients’ personal information is limited to the purposes identified in our relationship with the partner or affiliate.
6. Non-affiliated third parties
6.1 We do not sell, license, lease or otherwise disclose our clients’ personal information to any third party for any reason, except as described below.
6.2 We reserve the right to disclose a client’s personal information to third parties where required by law to regulatory, law enforcement or other government authorities or when necessary to protect our rights or property.
6.3 To help us improve our services to our clients, we may engage another business to help us to carry out certain internal functions such as account processing, order fulfilment, client service, client satisfaction surveys or other support services or data collection activities relevant to our business.
6.4 Information we collect from a client may also be transferred to, and stored at, a destination outside the Republic of Mauritius. It may also be processed by staff operating out-side the Republic of Mauritius who work for us or for one of our suppliers.
6.5 We may also provide a party with client information from our database to help us to analyse and identify client needs and notify clients of product and service offerings.
6.6 Use of the information shared is strictly limited to the performance of the task we request and for no other purpose.
6.7 All third parties with whom we share personal information are required to protect personal information in a manner similar way we protect personal information.
7. Choice /Opt – out
7.2 The client will be notified when his personal information is collected by any third party that is not the Company’s agent/service provider, and the client can make an informed decision as to whether or not to share his information with that party.
8. Security Disclaimed
8.1 All information clients provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology.
8.2 Where we have given you (or where you have chosen) a password which enables the client to access certain parts of our Website, the client is responsible for keeping this password confidential. We ask you not to share a password with anyone.
8.3 RMDTrader takes all reasonable steps to safeguard and protect the data residing on our servers.
8.4 We will in particular abide by any processing of personal data law(s), and any other applicable data protection laws and rules in respect of the personal data compromised in your information.
8.5 The obligation to safeguard the confidentiality and not to disclose information do not apply to information that is in public domain or is made public not due to the Parties’ actions (or failure to act); or is in legal possession of one of the parties and was not subject to an obligation of confidence or non-disclosure at the moment of its receipt by such Party.
10. Use of “cookies” and other Tracking Technologies
11. Clients’ rights
12. Changes to this Privacy Statement
12.2 the client will be asked whether he/she agrees to accept posting of a revised Privacy Statement electronically on the Website as actual notice to him/her Any dispute over our Privacy Statement is subject to this notice and our Customer Agreement.
12.3 We encourage our client to periodically check back and review this policy so that he/she always will know what information we collect, how we use it, and to whom we disclose it.
12.4 If a client has any questions that this statement does not address, he/she may contact our Compliance Team.
Risk warning: Trading an intricate leveraged product such as Contracts for Differences (CFD’s) is highly speculative, carries a high level of risk and may result in the loss of all your invested capital. As a result, CFD’s may not be appropriate for all investors. You should be fully aware of and understand the specific characteristics and risks associated with the relevant products before trading in these products.
License Info: RMDTRADER is approved by the Financial Services Commission (FSC) Mauritius as a Global Business License holder under Section 72 of the Financial Services Act 2007 (Company number: 167074 C1 GBL) and as an Investment Dealer (Full Service Dealer, excluding Underwriting) under Section 29 of the Securities Act 2005 (Licence number: C118023752)
RMDTrade (Registration No. 2017/465134/07) is authorized and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa (FSB license number 50259). RMDTrade is not a licensed Over the Counter Derivative Provider (ODP) provider but merely provides backoffice, technical and customer support for clients of RMDTRADER Mauritius. All client agreements are with RMDTRADER Mauritius.