Privacy Policy

3.1 ​​When a client applies to open an account with us, we require the completion of an online application Form found on our website(s). By completing the online application form, the client is requested to provide the Company with private information in order for us to evaluate his/her/its application and comply with the applicable laws and regulations governing the provision of financial services.

3.2 ​RMD Trader may collect the following personal data:

3.2.1 Personal details such as name, address, telephone number and / or e-mail address through forms

3.2.2 Financial details such as estimated annual income and net worth, trading experience and Investment knowledge through forms;

3.2.3 Identity verification Documents such as passport and ID, utility bills, and/or bank statements or company information / corporate documents in case of an entity.

3.2.4 Information about your usage pattern of our website and trading platforms;

3.2.5 Record of trading activities to improve our services

4.1 ​We use personal information only as appropriate to provide our client quality service and security. The personal information RMD Trader holds is for (but not limited to):

4.1.1 We may also use this information to establish and set up a Client account, issue an account number and a secure password maintain a client’s account activity, and contact a client with account information.

4.1.2 Reviewing clients’ current requirements

4.1.3 This information helps us improve our services to you, customize your browsing experience and inform you about additional products, services or promotions that may be interest to you.

4.1.4​ We also assess your trading experience, your approximate annual income and approximate net worth to assess your financial position.

5.1.1​ We may share information with affiliates if the information is required to provide the product or service our clients have requested or to provide clients the opportunity to participate in the products or services our affiliates offer.

5.1.2​ We may also forge partnerships and alliances, which may include joint marketing agreements, with other companies who offer high-quality products and services that might be of value to our clients.

5.1.3​ In order to ensure that these products and services meet our clients’ needs and are delivered in a manner that that is useful and relevant, we may share some information with our partners, affiliates and alliances.

5.1.4​ This allows them to better understand the offers that are most relevant and useful. The use of our clients’ personal information is limited to the purposes identified in our relationship with the partner or affiliate.

6.1​ We do not sell, license, lease or otherwise disclose our clients’ personal information to any third party for any reason, except as described below.

6.2​ We reserve the right to disclose a client’s personal information to third parties where required by law to regulatory, law enforcement or other government authorities or when necessary to protect our rights or property.

6.3​ To help us improve our services to our clients, we may engage another business to help us to carry out certain internal functions such as account processing, order fulfilment, client service, client satisfaction surveys or other support services or data collection activities relevant to our business.

6.4 ​Information we collect from a client may also be transferred to, and stored at, a destination outside the Republic of Mauritius. It may also be processed by staff operating out-side the Republic of Mauritius who work for us or for one of our suppliers.

6.5 ​We may also provide a party with client information from our database to help us to analyse and identify client needs and notify clients of product and service offerings.

6.6​ Use of the information shared is strictly limited to the performance of the task we request and for no other purpose.

6.7 ​All third parties with whom we share personal information are required to protect personal information in a manner similar way we protect personal information.

7.1​ If the client no longer wishes to receive any promotional communications, he may opt-out of receiving them by following the instructions included in each communication.

7.2​ The client will be notified when his personal information is collected by any third party that is not the Company’s agent/service provider, and the client can make an informed decision as to whether or not to share his information with that party.

8.1​ All information clients provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology.

8.2​ Where we have given you (or where you have chosen) a password which enables the client to access certain parts of our Website, the client is responsible for keeping this password confidential. We ask you not to share a password with anyone.

8.3​ RMDTrader takes all reasonable steps to safeguard and protect the data residing on our servers.

8.4​ We will in particular abide by any processing of personal data law(s), and any other applicable data protection laws and rules in respect of the personal data compromised in your information.

8.5​ The obligation to safeguard the confidentiality and not to disclose information do not apply to information that is in public domain or is made public not due to the Parties’ actions (or failure to act); or is in legal possession of one of the parties and was not subject to an obligation of confidence or non-disclosure at the moment of its receipt by such Party.

9.1 ​We may use your data to provide our clients with information about our goods and services which may be of interest to our clients and us or our agents may contact clients about these by post and telephone.

10.1​ Like many websites, RMD Trader use cookies to assist us in securing clients’ trading activities and to enhance the performance of our Website. (Cookies are small text files sent from the Web to your computer.) Cookies used by us do not contain any personal information nor do they contain account or password information. They merely allow the site to recognize that a page request comes from someone who has already logged on.

10.2​ A third party may be used to track and analyse usage and statistical volume information, including page requests, form requests, and click paths. The third party may use cookies to track behaviour and may set cookies on behalf of us. These cookies do not contain any personally identifiable information. You may refuse to accept cookies by activating the setting on our clients’ browser which allows him/her to refuse the setting of cookies. However, if a client selects this setting, he/she may be unable to access certain parts of our Website or unable to avail of any of our services.

11.1​ A client has the right to request a copy of the information held by us about him/her. We may charge a fee for this. A client also has the right to access his/her data, have changed any inaccuracies in the details we hold about him/her, the right to object to the use of client’s data and the right to block any specific uses of a client’s data, by means of a request in writing to RMDTrader, 8th Floor, Ebene Tower, 52 Cybercity Ebene, Mauritiu.

12.1​ From time to time, we may update this Privacy Statement, in the event we change this Privacy Statement, the revised Privacy Statement will promptly be posted too the Websites and we will post a notice on our Websites informing our clients of such changes.

12.2 ​the client will be asked whether he/she agrees to accept posting of a revised Privacy Statement electronically on the Website as actual notice to him/her Any dispute over our Privacy Statement is subject to this notice and our Customer Agreement.

12.3​ We encourage our client to periodically check back and review this policy so that he/she always will know what information we collect, how we use it, and to whom we disclose it.

12.4​ If a client has any questions that this statement does not address, he/she may contact our Compliance Team.